Privacy Policy

At Calvera Travels, we value and respect the privacy of our customers. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services. Please read this policy carefully.

1. Information Collection and Use

We may collect personal information when you:

Make a booking or enquiry
Register interest in our travel services
Communicate with our support team

The information collected may include:

Name, age, gender, contact details
Address, email address, and phone number
Travel preferences and booking details
Communication records related to service inquiries

We do not recommend sharing sensitive financial information such as credit card details with staff members. Calvera Travels will not be responsible for any unauthorized disclosure of such information.

2. Information Sharing

Calvera Travels does not share customer information with third parties except when necessary to:

Complete booking reservations
Provide travel-related services
Comply with legal requirements
Support immigration, customs, or security procedures where required by authorities

Customer information may be shared with airlines, hotels, tour operators, or authorized service partners only for service fulfillment.

3. Data Security

We take reasonable measures to protect customer data, including payment and personal information, using appropriate security standards.

Customers are encouraged to protect their own login credentials and personal account information.

4. Communication Monitoring

To improve service quality and staff training, communications through email, phone, or online messaging platforms may be recorded or reviewed where necessary.

5. Cookies and Website Tracking

The Calvera Travels website may use cookies to improve user experience.

Cookies are small data files used to:

Recognize returning visitors
Improve website functionality
Analyze website performance

You may disable cookies through your browser settings; however, some website features may not function properly.

6. External Links

Our website may contain links to third-party websites. Calvera Travels is not responsible for the privacy practices, content, or security of external websites.

7. Legal Disclosure

Customer information may be disclosed without prior consent if required by law or when necessary to:

Comply with legal authorities
Protect company rights and property
Enforce company agreements
Protect public or user safety in exceptional situations

8. Policy Updates

Calvera Travels reserves the right to update this Privacy Policy periodically to maintain compliance with applicable regulations and service standards.